News & Article

Day: July 20, 2023

it support troubleshooting common technical issues
Tech News

IT Support: Troubleshooting Common Technical Issues

In the realm of technology, troubleshooting is an art. IT professionals are the knights in shining armor rescuing us from the clutches of technical nightmares. From the infamous blue screen to connectivity hiccups, this article dives into the world of IT support, unveiling the secrets behind resolving common technical issues. So, take a deep breath, for here comes the troubleshooters’ guide to solving tech troubles with finesse.

20/07/2023 No Comments
voip for mobile workforces flexibility and mobility
Tech News

VoIP for Mobile Workforces: Flexibility and Mobility

In today’s digital age, the traditional office setting is evolving rapidly. With the rise of mobile workforces, the need for flexibility and mobility in communication is more important than ever. VoIP, or Voice over Internet Protocol, is a game-changer in this regard. It allows employees to connect and collaborate seamlessly regardless of their physical location. This innovative technology enables businesses to stay efficient and productive in the face of changing work dynamics. Join us as we delve into the world of VoIP for mobile workforces and explore the benefits it brings to the table.

20/07/2023 No Comments
securing your business data best practices for it support
Tech News

Securing Your Business Data: Best Practices for IT Support

In an increasingly digital world, securing your business data is paramount. With cyber threats on the rise, it’s crucial to implement best practices for IT support. From robust firewalls to regular data backups, safeguarding your information is a creative dance between technology and strategy. This article explores the top practices that will keep your data safe and your business thriving. Stay tuned for expert advice from industry leaders!

20/07/2023 No Comments
designing effective workflows with cloud integration
Tech News

Designing Effective Workflows with Cloud Integration

In a world where digitalization has become the norm, designing effective workflows is crucial. Cloud integration offers endless possibilities to streamline processes, improve collaboration, and boost productivity. Embracing this technology empowers businesses to create a seamless and efficient work environment. Let’s explore the art of designing effective workflows with cloud integration.

20/07/2023 No Comments
how to choose the right it support provider for your business
Tech News

How to Choose the Right IT Support Provider for Your Business

Finding the perfect IT support provider can be a daunting task, like searching for a needle in a digital haystack. But fear not! By following these golden rules of selection, you’ll be able to navigate the IT labyrinth with ease. From assessing expertise to scrutinizing costs, this guide will illuminate your path towards IT support nirvana. Let the quest begin!

20/07/2023 No Comments
access control for multi location businesses
Tech News

Access Control for Multi-location Businesses

As multi-location businesses continue to expand, the importance of robust access control systems becomes paramount. From corporate buildings to retail stores, ensuring authorized personnel have seamless entry while keeping out uninvited guests is crucial. With advanced technologies like biometric authentication and centralized management, these systems offer a perfect blend of convenience and security. By implementing tailored access control solutions, businesses can safeguard their assets, protect sensitive data, and maintain smooth operations across all locations. Stay one step ahead in the multi-location game with state-of-the-art access control systems.

20/07/2023 No Comments

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We are available 24/7 with priority support via our website form, email and WhatsApp channel.  Please note our WhatsApp number is the same as our office number below.  

We have mobile branches in Roodepoort, Krugersdorp and Randburg by appointment only.

  • Oliverdale, Randburg, 2188
  • gethelp@chellu.tech
  • admin@chellu.tech
  • +27 (0) 10 880 8990 - Office and WhatsApp Support
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Terms and Conditions

Introduction
Welcome to Chellu Solutions! These Terms and Conditions govern your use of our website, www.chellu.tech, and the services provided through it. By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website.

User Accounts
2.1 Registration: In order to access certain services on our website, such as making purchases, enrolling in courses, or accessing our client zone, you must create a user account. You agree to provide accurate and up-to-date information during the registration process and to keep your account details secure.

2.2 Account Responsibility: You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account. We reserve the right to suspend or terminate your account if we suspect any unauthorized use or violation of these Terms and Conditions.

Data Collection and Usage
3.1 Personal Information: We collect personal information, including names, email addresses, phone numbers, IP addresses, and other relevant details, for the purpose of providing and improving our services. We may use this information to communicate with you, process your orders, provide support, and personalize your experience on our website.

3.2 Cookies and Tracking: We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and for marketing purposes. By using our website, you consent to the use of cookies in accordance with our Privacy Policy.

Third-Party Services
4.1 Integration: Our website may integrate with third-party services, such as Google, Microsoft, Plesk, Uniform Domains, Facebook, Chellu CRM, and 3cx. These services may have their own terms and privacy policies, and your use of their services is subject to their respective terms.

Data Security
5.1 Data Protection: We take reasonable technical and organizational measures to protect the personal information we collect and prevent unauthorized access, loss, or destruction of data. However, please note that no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute data security.

Data Sharing
6.1 Third-Party Disclosure: We do not share your personal data with unauthorized third-party companies. However, we may disclose your information if required by law or if necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

User Rights
7.1 Access and Modification: You have the right to access, modify, or delete the personal information we hold about you. You can update your account details or contact us to exercise these rights.

Legal Compliance
8.1 POPIA Compliance: We comply with the Protection of Personal Information Act (POPIA) as per South African law. We are committed to handling your personal information in accordance with applicable data protection laws and regulations.

Updates and Modifications
9.1 Policy Changes: We reserve the right to modify or update these Terms and Conditions and the Privacy Policy at any time. Any changes will be effective upon posting the revised versions on our website. We encourage you to review these policies periodically to stay informed about any updates.

If you have any questions or concerns about these Terms and Conditions, please contact us at support@chellu.tech

Privacy Policy

Please refer to the separate document titled “Privacy Policy” for detailed information on how we collect, use, and protect your personal data.

By using our website, you acknowledge that you have read, understood, and agreed to our Privacy Policy.

If you have any questions or concerns about our Privacy Policy, please contact us at support@chellu.tech

Privacy Policy

Last Updated: 28/06/2023

Chellu Solutions (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, www.chellu.tech, or use our services. By accessing or using our website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with this policy, please refrain from using our website.

Information We Collect
1.1 Personal Information: We may collect personal information from you when you voluntarily provide it to us. This includes information such as your name, email address, phone number, IP address, and any other relevant details you provide when interacting with our website or services.

1.2 Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and for marketing purposes. These technologies may collect information about your device, browsing actions, and patterns. You have the option to disable cookies through your browser settings, although this may limit certain features and functionality of our website.

How We Use Your Information
2.1 Providing Services: We use the personal information we collect to deliver the services you request, such as processing orders, providing customer support, and delivering personalized content.

2.2 Communication: We may use your personal information to communicate with you, including responding to your inquiries, providing updates about our services, and sending marketing communications with your consent.

2.3 Improving Our Services: We may use your information to analyze trends, track website usage, and gather demographic information to improve our services, website functionality, and user experience.

2.4 Legal Compliance: We may use and disclose your personal information as required by law, regulation, or legal process, or to protect our rights, property, or safety, or the rights, property, or safety of others.

Data Sharing
3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website and delivering our services. These providers have access to your information only to perform specific tasks on our behalf and are obligated to keep it confidential.

3.2 Compliance with Law: We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a court order, government inquiry, or regulatory authorities.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity or parties involved as part of the transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or use of your personal information.

Data Security
4.1 Data Protection Measures: We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or destruction. We use industry-standard security protocols, including encryption, firewalls, and secure socket layer (SSL) technology to safeguard your information.

4.2 Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights and Choices
5.1 Access and Correction: You have the right to access, update, or correct your personal information. You can do so by logging into your account or contacting us directly.

5.2 Opt-Out: You have the option to unsubscribe from our marketing communications at any time by following the instructions provided in the communication or contacting us directly.

5.3 Do Not Track: Our website does not respond to “Do Not Track” signals or similar mechanisms.

Third-Party Links
Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those websites or services. We encourage you to review the privacy policies of those third parties before providing any personal information.

Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that we may have inadvertently collected personal information from a child, please contact us, and we will take steps to delete the information.

Changes to this Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective upon posting the revised version on our website. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at support@chellu.tech