How Managed IT Support Can Save Your Business Time and Money In today’s digital age, proper management and
We are available 24/7 with priority support via our website form, email and WhatsApp channel. Please note our WhatsApp number is the same as our office number below.
We have mobile branches in Roodepoort, Krugersdorp and Randburg by appointment only.
Welcome to Chellu Solutions! These Terms and Conditions govern your use of our website, www.chellu.tech, and the services provided through it. By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website.
2.1 Registration: In order to access certain services on our website, such as making purchases, enrolling in courses, or accessing our client zone, you must create a user account. You agree to provide accurate and up-to-date information during the registration process and to keep your account details secure.
2.2 Account Responsibility: You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account. We reserve the right to suspend or terminate your account if we suspect any unauthorized use or violation of these Terms and Conditions.
Data Collection and Usage
3.1 Personal Information: We collect personal information, including names, email addresses, phone numbers, IP addresses, and other relevant details, for the purpose of providing and improving our services. We may use this information to communicate with you, process your orders, provide support, and personalize your experience on our website.
4.1 Integration: Our website may integrate with third-party services, such as Google, Microsoft, Plesk, Uniform Domains, Facebook, Chellu CRM, and 3cx. These services may have their own terms and privacy policies, and your use of their services is subject to their respective terms.
5.1 Data Protection: We take reasonable technical and organizational measures to protect the personal information we collect and prevent unauthorized access, loss, or destruction of data. However, please note that no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute data security.
6.1 Third-Party Disclosure: We do not share your personal data with unauthorized third-party companies. However, we may disclose your information if required by law or if necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
7.1 Access and Modification: You have the right to access, modify, or delete the personal information we hold about you. You can update your account details or contact us to exercise these rights.
8.1 POPIA Compliance: We comply with the Protection of Personal Information Act (POPIA) as per South African law. We are committed to handling your personal information in accordance with applicable data protection laws and regulations.
Updates and Modifications
If you have any questions or concerns about these Terms and Conditions, please contact us at email@example.com
Last Updated: 28/06/2023
Information We Collect
1.1 Personal Information: We may collect personal information from you when you voluntarily provide it to us. This includes information such as your name, email address, phone number, IP address, and any other relevant details you provide when interacting with our website or services.
How We Use Your Information
2.1 Providing Services: We use the personal information we collect to deliver the services you request, such as processing orders, providing customer support, and delivering personalized content.
2.2 Communication: We may use your personal information to communicate with you, including responding to your inquiries, providing updates about our services, and sending marketing communications with your consent.
2.3 Improving Our Services: We may use your information to analyze trends, track website usage, and gather demographic information to improve our services, website functionality, and user experience.
2.4 Legal Compliance: We may use and disclose your personal information as required by law, regulation, or legal process, or to protect our rights, property, or safety, or the rights, property, or safety of others.
3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website and delivering our services. These providers have access to your information only to perform specific tasks on our behalf and are obligated to keep it confidential.
3.2 Compliance with Law: We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a court order, government inquiry, or regulatory authorities.
3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity or parties involved as part of the transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or use of your personal information.
4.1 Data Protection Measures: We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or destruction. We use industry-standard security protocols, including encryption, firewalls, and secure socket layer (SSL) technology to safeguard your information.
Your Rights and Choices
5.1 Access and Correction: You have the right to access, update, or correct your personal information. You can do so by logging into your account or contacting us directly.
5.2 Opt-Out: You have the option to unsubscribe from our marketing communications at any time by following the instructions provided in the communication or contacting us directly.
5.3 Do Not Track: Our website does not respond to “Do Not Track” signals or similar mechanisms.
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that we may have inadvertently collected personal information from a child, please contact us, and we will take steps to delete the information.